Wednesday, June 21, 2006

McDonald's says it's beefing up its hiring policies to keep sexual predators out of its restaurants - Read more

School hired murderer; state cancels license - The license of a private alternative school in Gresham, OR has been suspended after a teacher's aide was accused of rape and turned out to be convicted murderer. The Oregon Department of Education also has instructed the Academy of Alternatives to complete background checks on four of its staff members. Read more

Bill to track sex offenders in care homes - The Suffolk (New York) Legislature is expected to adopt a bill that will require nursing home operators to determine whether their employees, residents, volunteers and student interns are listed on the state's sex offender registry. Read more

Nursing home worker checks can be lacking - Employee screenings get renewed attention after the case of a woman sentenced to jail for stealing elderly patients’ morphine. Read more

Background check could have foiled embezzler - Man had three convictions when the Michigan Department of Environmental Quality put him in charge of handling payments for water permits. He later pled guilty to embezzling more than $180,000. Read more

Hill Impasse Spurs States to Tackle Illegal Immigration - State legislatures around the nation are considering hundreds of proposals dealing with illegal immigration, reflecting the exasperation of many local officials with Congress's failure to contend with the millions of undocumented workers who have entered the nation in recent years. Read more

Food-stamp workers had criminal backgrounds - In a rush to find workers after Hurricane Wilma, Florida's Department of Children and Families hired dozens of temporary workers with criminal backgrounds to handle food-stamp applications that contained Social Security numbers and other personal information. Read more

Teen who says art teacher abused him sues board - A Miramar teenager who told police his middle school teacher molested him is suing the Broward School Board for negligence. Read more

Cable Installers & Criminal Backgrounds - Charter Communications hired a contractor with a manslaughter conviction and an installer with a suspended driver's license and two orders of protection in his past. Read more

Suspect in sex crime coached in youth event in Chesapeake - Despite a conviction four years ago and another arrest recently on charges of inappropriate conduct with a child, the 38-year-old was able to coach boys and girls at the Mayor's Cup T-Ball Classic. Read more

Thursday, April 27, 2006

Jury Seated in Wal-Mart Negligence Suit - A jury has been picked to hear a lawsuit by the family of a girl who claims Wal-Mart failed to protect her because the company didn't require criminal background checks on its employees. Read more

In Wake of Student's Murder, Lawmakers Press To Allow Officers To Work as Bouncers - Read more

RESUMES: JUST THE FACTS, PLEASE - A report released in 2005 by InfoLink Screening Services said that 14 percent of employees lied about education on their resumes. Read more

Knowing is half the battle, especially for new hires - Workplace assaults total 2 million each year. Employee theft costs $40 billion annually and causes 30 percent of business failures. Lawsuits for negligent hiring are on the rise and can cost a company millions. Read more

More states consider guns-at-work legislation - Legislation being proposed in Georgia and Virginia that would allow licensed gun owners to legally store weapons in vehicles parked on company property may heighten fears of increased workplace violence incidents among area security directors. Read more

City jailer resigns in wake of investigation - A A Zanesville, Ohio corrections officer has resigned after an internal investigation revealed he has a history of sexual harassment and lied on his job application. Read more

Monday, February 27, 2006

Meth Taking Toll on Businesses, State
Meth use has increased among U.S. workers by 86 percent over the past five years. It also jumped 13 percent in the first half of 2005 among workers in jobs and industries required by the federal government to test employees in high-risk and safety-related positions.
Read more

Background check nabs robbery suspect
Louisville police get break in Georgia. A man wanted in two armed robberies in Louisville was arrested yesterday after applying for a job at a charitable organization in Macon, Ga. Read more

Spherion temps indicted in fraud
Temporary workers who were assigned to Red Cross call centers by Spherion have been accused of giving away thousands of dollars intended for Hurricane Katrina. At least 17 workers placed at a Red Cross call center by Fort Lauderdale-based Spherion have been indicted on fraud charges, raising the issue of screening checks done by staffing agencies that supply temporary workers. Read more

Background checks get more important
Companies are relying more on pre-employment background checks to ease security concerns and protect against costly lawsuits. “It’s getting more important,” said privacy lawyer Robert Belair, editor of the Privacy and American Business newsletter. “The incidence of negligent hiring lawsuits is way up.” Read more

Thursday, December 08, 2005

Over 8 percent of applicants have criminal records; 26 percent inaccurately report past employment
The importance of applicant background checks and employment verification was made clear by a survey that revealed 8.3 percent of all job applicants have criminal records.
Read more

Who is checking the background checkers?
Some 80 percent of employers now require background checks for all potential employees, according to the Privacy Rights Clearinghouse (PRC), a consumer rights advocacy group in San Diego…. But what if a background check is in error? Read more

Biz (off)beat: Potential employers not afraid to pry
You're qualified. You've mastered the interview. And the drug test? No problem. That may not be enough to land the job, not if you have a past and try to hide it. Read more

Saturday, September 17, 2005

Study Finds FBI Criminal Database Search Ineffective for Employment Background Checks
As US employers increasingly utilize criminal background checks in their hiring process, the National Association of Professional Background Screeners (NAPBS) has identified one source of information that employers should avoid: the FBI Criminal Database. Read more.

Background checks screen hires: Extensive investigations becoming more common
Extensive investigations becoming more common. Medium- and small-sized companies are increasingly using background checks to verify whether job applicants are fibbing or telling the truth about their education, employment history and even their credit records… Read more.

Potential Employees Checked Out
Job applicants are having a harder time keeping their skeletons in the closet as more companies and organizations turn to background checks for help with hiring decisions. Read more.

Wednesday, August 10, 2005

The Importance of a Complete Background Check
In a recent background check for a manufacturing client, InfoLink Screening Services, a national background screening firm, learned that the applicant transposed the last two numbers of her Social Security number (SSN) and provided the employer a false date of birth (DOB) when she applied for employment. Based on the information the applicant provided, InfoLink might have reported “No Record Found” if its Quality Assurance had not identified discrepancies which lead to InfoLink’s uncovering 8 criminal convictions on the applicant’s record. Read more.

Background Checks Could Have Problems
More and more employers require employee background checks, which is why it's no surprise more and more private companies are popping up offering to provide them. A Target Five Investigation shows it can be risky business. A bad background check nearly cost Eric Williams a job. Read more.

Pre-Employment Screening A Must For Employers
What's the worst thing an employer can find out after hiring a new employee? That there should have been a good background check. It could have saved a lot of money, time and frustration and a lot more. InfoLink Screening Services performs pre-employment background checks, drug testing and employment physical exams nationwide. Read more.

Volunteer Firefighters May Face Background Checks
Volunteer firefighters are trained to put out fires, but Caldwell County fire officials say that wasn't the case when a vacant home was intentionally set in flames on June 23 by volunteer firefighters.
Read more.

Protect Your Organization Against Negligent Hiring Suits
Speaking to a packed house June 20 during his session at the SHRM Annual Conference and Exposition, Nadell said that nothing takes the place of thorough applicant background checking. However, no background checking process is foolproof, so it's crucial for companies to know how to obtain the most accurate information while remaining compliant with the myriad federal and state laws that regulate the industry. Read more.

Tuesday, April 26, 2005

Background checks get another look
High School administrators review the district’s pre-employment background check process after the arrests of employees working with students. A background check through the state’s Crime Information Bureau did not reveal prior criminal history. Read more…

LexisNexis: Files May Have Been Breached
LexisNexis Says Thieves May Have Breached Computer Files containing the personal information of 310,000 people, a tenfold increase over a previous estimate of how much data was stolen from the information broker. Read more…

At least 30 FEMA inspectors had criminal records
At least 30 inspectors who visited disaster victims' homes or verified damage claims for federal aid had criminal records for offenses such as embezzlement, drug possession, robbery and drunken driving, a newspaper reported Sunday. Read more…

Criminal background checks incomplete
Employers and volunteer organizations are increasingly turning to national commercial database searches - but experts say the nationwide tallies are often full of holes, and contain as few as 70 percent of all felony conviction records, leading in turn to a false sense of security. Read more…

Employers Win Most Drug Testing Cases
David Shadovitz, Human Resource Executive

A new book released by the Institute for a Drug Free Workplace in Washington reveals that employers are winning most drug testing related court battles. Employers prevailed in roughly two-thirds of the nearly 1,200 legal decisions on drug testing, according to the book, 2004-2005 Guide to State and Federal Drug Testing Laws.

In the last year,” says Gina M. Petro, counsel to the institute and a co-author of the guide, “87 court decisions upheld drug testing, and 46 did not.” Since the group began tracking suits in the mid-1980’s, employers prevailed in 825 cases, while challenges have been successful in only 374 cases. The numbers are somewhat higher for federal court cases, in which employers have prevailed 76 percent of the time.

Sunday, October 31, 2004

Baseball manager fired after background check shows problems
NEW YORK - (KRT) - The Arizona Diamondbacks fired Wally Backman on Friday - just four days after the club named him its manager - after confirming a report that the scrappy second baseman from the Mets' 1986 World Series team had been arrested twice... Read More

Holes found in background checks
Newsday, Inc.
October 21, 2004, 8:20 PM EDT
By Karen Kreifeld, Staff Writer

Just how do you know that delivery person knocking at your door isn't a criminal?

The arrest earlier this month of a FreshDirect deliveryman, an ex-con who allegedly made obscene calls to female customers, has raised serious questions about possible gaping holes in commercial background checks.

In FreshDirect's case, the company hired ChoicePoint, a major background check company, to vet its employees for possible criminal histories.

Despite the check, FreshDirect did not know Erik Reynolds, 33, of the Bronx was an ex-con with at least two felony convictions and a half-dozen misdemeanors until his arrest this month.

FreshDirect has since fired Reynolds -- and ChoicePoint, saying ChoicePoint did not provide a "very satisfactory" reason for why it did not flag Reynolds for them.

Chuck Jones, a spokesman for ChoicePoint, said his company provides customers with several levels of screening options, some simple and some complex.

For FreshDirect, ChoicePoint performed what the company calls a National Criminal File search, which searches records in all 50 states. But the breadth and depth of records varies by state. In New York, all this search included was online prison release records from the New York Department of Correctional Services and ChoicePoint proprietary records.

This is among several reasons someone's criminal history could go undetected. For starters, the Corrections Department search would reveal only crimes for which a criminal served state prison time. It would not record crimes for which someone would serve time on Rikers Island, a city correctional facility, for instance.

(A check of the Web site for Guy Velella, who pleaded guilty to one felony count of bribery last spring, for instance, and served time in Rikers Island brings up no matches.)

Second, it would not reveal misdemeanors at all.

A check of the Corrections Web site by Newsday turned up only one of Reynolds' crimes: his 1993 felony conviction for attempted burglary.

Why didn't ChoicePoint report that to FreshDirect?

Jones said that under New York law, no consumer reporting agency can report records of convictions, release or parole, more than seven years old.

What about the misdemeanors? Reynolds had six of those in the city from 1990 through 1997.

He also has another felony conviction from 1991 from Orange County for attempted criminal possession of stolen property, for which he received 11 months.

To find those crimes, FreshDirect would have had to request a more in-depth search that included files in the state Office of Court Administration.

In short, such background checks leave much to be desired. In fact, just as they can provide "clean" records for those with long rap sheets, sloppy work can also tag innocent people as felons.

Ironically, in 2000, ChoicePoint acquired Database Technologies of Boca Raton, Fla., the company notorious for wrongly including possibly innocent people on a convicted felon list for the Florida Division of Elections, using flawed data to erroneously remove thousands of people - many of them black - from the voting rolls.

FreshDirect's Boris said that his company, luckily, has not suffered from Reynolds' frightening encounters with FreshDirect customers.

Boris also said the Long Island City-based firm, which delivers groceries in three boroughs, is hiring a new firm to conduct background checks. All 270 delivery people for the company will undergo a secondary background check, he said.

"Thankfully it has not had an impact on sales," he said. "It's an isolated incident ... and we have had one of our best weeks ever."

Thursday, August 12, 2004

Background checks rile professors
Much of the furor is fueled by the discovery last summer that college professor Paul Krueger spent four years teaching at Penn State University before the school learned that he had murdered three fishermen 40 years earlier.
Read article.

CHARLES Schwab Fined for Lax Employee Screening
The New York Stock Exchange fined the San Francisco-based firm $250,000 for failing to comply with several regulations governing the hiring of employees with criminal convictions.
Read article.

Wal-Mart to scrutinize job applicants
No. 1 retailer to announces tighter screening after workers named in sex assault case.
Read article.

BAD CHECKS
CSO - Framingham,MA,United States
More organizations are investigating criminal histories and other public records to make hiring and firing decisions. It's up to CSOs to make sure this powerful but flawed weapon doesn't backfire
Read article.

Camp counselors may face scrutiny
Some Maine officials say the state should re-examine its regulations governing summer camps following the arrest of a counselor who police say had child pornography on his home computer in Massachusetts.
Read article.

Friday, July 16, 2004

Managers not prepared for workplace violence
Companies sometimes hire workers who have been violent before and fail to react when they threaten violence again. At least half of the offenders in cases analyzed by USA TODAY had previous convictions for criminal behavior or had previously acted violently.  Read more...
 
Inside the minds of workplace killers
USA TODAY's analysis found that the most common motivator behind a workplace killing is a firing, which preceded about 60 of the 224 fatal attacks. The second most likely trigger is an on-the-job argument, a fight or disagreement.  Read more...

Tuesday, June 01, 2004

Rape Charge Prompts Schools To Do Background Checks
Choir Director Accused Of Raping Student. School officials did not order a background check on a choir choreographer who was charged with raping a student because he was hired by a parents group. Click to read article

Cheap Background Checks often Miss Offenders
Employers worried about crime, terrorism and liability are embracing a new breed of online services for screening job candidates, but these low-budget background checks don't always check out. The cheapest ones routinely fail to identify criminals, performing such superficial reviews that serious offenders can get perfectly clean reports, critics say. Click to read article

Thursday, May 13, 2004

City Orders Background Checks, Reform
The City of Des Plaines has begun implementing reforms in the way it hires employees, and launched criminal background checks on all department heads following recent revelations that many top managers never had to undergo such scrutiny. Read more...

U.P. hiring efforts criticized
At least two Union Pacific Railroad job applicants have been released because they failed to report misdemeanors in their past, and a union official is criticizing the company's hiring efforts. Read more...

Assault suspect had a record
City officials knew of Regginold Samuels' cocaine-possession conviction, for which adjudication was withheld, but decided to offer him a second chance. Read more...

Firm's use of credit checks grows - Job screenings tighten amid post-9/11 fears
Individuals lucky enough to be asked back for a final job interview often are asked to do one more thing: sign a form authorizing a company or organization to look into their credit histories. Read more...

Background check system lacks updates
The child-molesting case against James Altes was one of the most highly publicized in Indianapolis in recent years. Accused of molesting four girls over a four-year period, Altes was convicted in January on five molestation charges. He's serving a 72-year sentence at Wabash Valley Correctional Facility. But nearly three months after his conviction, a background check on Altes through an Indiana State Police Limited Criminal History search comes back clean -- as if he were never arrested. Read more...
Read No Record Found for more information.

Thursday, April 29, 2004

Changes expected for spa workers
The Illinois Legislature is pushing forward new regulations that would require background checks and fingerprinting of massage therapists as the state looks to clamp down on prostitution rings using massage therapy as a front. Read article

Couple sues Special Olympics over their child's rape
A couple sued the Special Olympics on Thursday, claiming it should have conducted a more thorough background check on a volunteer who raped their disabled son. Read article

Carsonville honors volunteers who get background check
Field- trip chaperones, foster grandparents, room moms and basketball coaches are about to become card-carrying, certified school volunteers. Carsonville Elementary School is starting a program to thank volunteers who go through a criminal background check. Read article

Friday, April 02, 2004

TEACHERS behaving badly
Deseret News - Salt Lake City,UT,USA
State law requires prospective and license-lapsing teachers to be fingerprinted and undergo a criminal background check, either through colleges of education ...


BACKGROUND check form irks library's volunteers
San Diego Union Tribune - San Diego,CA,USA
The background check for every new county employee and volunteers was initiated and approved by the Board of Supervisors last year. ...


SCRUTINY for school volunteers
New Britain Herald - New Britain,CT,USA
It's very similar to the process you have when you hire staff. You do a background check," Binkowski said. "It's a preventative kind of approach.". ...

Wednesday, March 03, 2004

Needless Risk - Are you conducting background searches illegally?

By Barry J. Nadell, President InfoLink Screening Services, Inc.
Loss Prevention & Security Journal, June 2003

Faced with danger, it's preferable to do something rather than nothing. Most of us would prefer to manage our fate, instead of just hoping for the best. However, when action is taken there is always a risk of inadvertently making the situation worse.
It is a function of loss prevention and security personnel to protect their employer from preventable risks. However, in prevention activities there is often the associated risk of legal compliance. When prevention activities infringe upon laws to which they should be adhering, risk escalates instead of diminishing. It is a professional responsibility to ensure legal compliance always occurs.

The Dangers of Negligent Hiring

There has been a dramatic viewpoint change among those responsible for corporate security. Initially, awareness of the risks associated with the failure to do appropriate background screening was low. However, hiring or retaining dangerous employees is clearly negligent conduct. Spectacular court cases soon brought home to security professionals the legal doctrine of "negligent hiring" and its attendant risks for employers. According to the Workplace Violence Research Institute in Newport Beach, Calif., lawsuits claiming "negligent hiring" or "negligent retention" cost U.S. businesses an estimated $18 billion a year.

The courts have been particularly sensitive to cases where employees directly impact the health, safety and welfare of the public. For example, in Ward v. Trusted Health, No. 94-4297 (Suffolk Superior Court), Trusted Health Resources Inc. hired Jesse L. Rogers in 1991 as an aide in a home healthcare program run by the Visiting Nurses Association (VNA) of Boston. Trusted Health Resources never requested a criminal background check on Rogers, but such a check would have revealed six larceny-related convictions in Massachusetts. Likewise, his bogus claims of working at a state agency and attending nursing classes at Northeastern University would have been uncovered. Rogers was later convicted of stabbing to death John Ward, a quadriplegic under his care, and the victim's grandmother. The murders were apparently committed to cover up thefts from the household. Ward's parents brought suit against Trusted Health and the VNA, winning compensatory and punitive damages of $26.5 million and sending Trusted Health into bankruptcy.

Current Misconceptions

Over the last decade, awareness of the risks posed by negligent hiring and retention has grown and more companies have integrated background screening into their hiring process. As the number of companies conducting screening has grown, however, so has the number of companies that are doing so without full legal compliance. In fact, some startling misconceptions have surfaced that specifically violate the legalities of background screening, exposing companies to needless risk.

Some examples:
• A private investigator is not entitled to conduct background checks simply because he is a licensed P.I.
• An attorney is not entitled to conduct background checks simply because he is an attorney.
• A background check conducted on the basis of a legitimate business need is not justified simply because the person soliciting the report feels he has a legitimate business need for the report.
• The fact that background information is available and can be obtained does not mean that the information can be used legally and without liability.

Temptations of the Internet

In addition to the misconceptions listed, the advent of the Internet has brought new confusion and temptation. Many screening-related sites have sprung up. Some of these are tied to reputable, pre-existing background screening firms that know the law and take steps to ensure their clients' compliance with it. These firms should be quite familiar with the demands of legal compliance and pose no danger.
There are also sites that are primarily reference sites, providing links to sources of information located elsewhere on the Internet. However, those within the industry know that much of the important information typically sought in background screening, such as criminal records, does not exist in the form of a national database and therefore cannot be accessed via the Internet at all.

Most troubling are the Internet sites that seem to freely offer sensitive background information without qualification. To do so is not legal. As will later be fully explained, background searches are permitted by law only for specifically stated purposes. Even then, those seeking information under a permissible purpose must certify that purpose to the information vendor before the information can be released. Regarding these sites, there is every reason to be concerned whether one can actually obtain valuable background information and whether it is being obtained without legal compliance and, therefore, done "illegally."

Here are samples of language used by such Internet sites and in promotional e-mails:
• "Find out anything about anyone."
• "Perform a comprehensive national background search."
• "Conduct a background check on someone, all you need is their name and one of the following: present/previous address, date of birth or social security number."
• "If you've met on the Internet, consider getting a background check before you get too involved."
• However, upon closer review, various disclaimers are also found:
• "Some searches, such as credit checks and driving record searches, require written authorization from the subject of the search in order to comply with federal law."
• "The person you are looking for will not be notified that you are searching for them, therefore, we ask that you act responsibly and in accordance with the law once you receive your search results."
• "Specifically to comply with privacy laws, we do not have access, utilize, reveal or provide any confidential information, such as an individual's financial status, employment background, credit history, or medical records contained in consumer reports, the dissemination of which is strictly prohibited by the Fair Credit Reporting Act. 15 USCS 1681a."
• "This data must only be used to locate or further identify the subject and should not be used in whole or in part to determine a consumer's eligibility for credit, employment or insurance or any other purpose for which a consumer report would be obtained, except in connection with collection of a debt. This data is to be used for lead information only."

A Matter of Definition

When we compare what is promoted as available on the Internet and the disclosures that limit the availability and use of such data, there is an apparent contradiction. As seen from the disclaimers, much of the information is not immediately available or, if it is available, the provider may attempt to surreptitiously place responsibility for legal use of the information on the user and away from itself. Resolving this contradiction requires knowledge of the definitions established by law, as well as the permissible purposes for obtaining background information.

First, it must be observed that some sites may be operating beyond the boundaries required by law and there may come a time when the validity of their operations will be tested in court.

Second, "background check" is a familiar term, but not one that is defined by the applicable laws. The law most directly governing this activity is the Fair Credit Reporting Act [FCRA] of 1970, which was amended in 1997. Don't let the name mislead you--the FCRA covers far more than just consumer credit reports. Besides the FCRA, there are various state laws that do not contradict the federal law, but typically affirm or expand upon it.

It should be noted that where employers perform reference and background checks without using services offered by third parties for a fee, the FCRA generally does not apply. A quick look at the basic FCRA definitions provides considerable insight:

Consumer: An individual.

Investigative consumer report: "The term 'investigative consumer report' means a consumer report or portion thereof in which information on a consumer's character, general reputation, personal characteristics or mode of living is obtained through personal interviews with neighbors, friends or associates of the consumer reported on or with others with whom he is acquainted or who may have knowledge concerning any such items of information."

Common examples of investigative consumer reports are employment verifications and interviews with former employers and co-workers, where these are performed by a consumer reporting agency.

Consumer report: "The term 'consumer report' means any written, oral, or other communication of any information by a consumer reporting agency bearing on a consumer's credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics or mode of living that is used or expected to be used for the purpose of establishing the consumer's eligibility for [credit or insurance, employment, etc]."

A consumer report would therefore include any oral or written information from a consumer reporting agency, such as a criminal background check, credit histories, ID verification, department of motor vehicle records check, and investigative consumer report information derived from personal interviews.

Consumer reporting agency: "Any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties."

Thus, a consumer reporting agency is basically any organization that supplies and charges for information on consumers. This specifically includes private investigators and companies who refer to themselves as "record search firms."
Under the FCRA, every consumer reporting agency must take appropriate measures to prevent inappropriate disclosures of information. Prospective users of information must identify themselves, certify the purposes for obtaining the information, and certify the information will not be used for any unauthorized purpose.

Consequences on Noncompliance

Compliance with the requirements of the FCRA is enforced by the Federal Trade Commission (FTC). Failure to comply with the FCRA can result in state or federal enforcement actions, as well as private lawsuits. In addition, any person who knowingly and willfully obtains a consumer report under false pretenses may face criminal prosecution.

Regarding employers specifically, failure to comply with the requirements of the FCRA can result in civil liability in the form of actual damages sustained by the applicant or employee, punitive damages (in the case of willful noncompliance with the FCRA), and imposition of costs and attorneys' fees. Additionally, it is a felony to procure a consumer report (i.e., a background check) under false pretenses. If convicted, the person who knowingly and willfully obtained the information is subject to a fine, imprisonment for up to two years, or both.

Hiring a third-party investigator provides more protection for a company than if it performs its own investigations. The FCRA provides limited legal immunity to employers who hire third-party investigators. This legal immunity applies to suits alleging defamation, invasion of privacy or negligence in connection with the investigation. There is no comparable immunity for employers who conduct their own investigations.

Needless to say, the legal risks are accentuated for a user when information is thought to have been obtained legally and when it hasn't.

How To Comply

Those who obtain consumer background information should consult their background screening agency and/or legal counsel for their specific compliance requirements. That said, the general requirements, briefly stated, are as follows:
1. Make required disclosures and obtain written consent to obtain background information.
2. Certify permissible purpose to the credit-reporting agency involved.
3. Make sure the data obtained is FCRA compliant.
4. Give notice before taking "adverse action," namely, by providing the consumer a copy of the negative report along with a statement of rights developed by the FTC and waiting a reasonable period of time for the consumer to contest the information (usually 3-5 days). Then, take adverse action in writing.

Permissible Purposes for Obtaining Background Information

The list of permissible purposes specified by Congress in the FCRA is important, because these purposes have been held by the courts to be exclusive. In other words, access to reports for a non-specified purpose, even though it may have a legitimate business purpose or seem like a good idea, is not permitted. The wording of the FCRA states, "A consumer reporting agency may furnish a consumer report under the following circumstances and no other."

Section 604 of the FCRA contains a list of the permissible purposes under law. These are:
• As permitted by order of a court or a federal grand jury subpoena. [Section 604(a)(1)]
• For any purpose if the consumer gives permission in writing. [Section 604(a)(2)]
• For the extension of credit as a result of an application from a consumer or the review or collection of a consumer's account. [Section 604(a)(3)(A)]
• For employment purposes, including hiring and promotion decisions, where the consumer has given written permission. [Sections 604(a)(3)(B) and 604(b)] (Note: Employment purposes may include hiring, termination, reassignment or promotion of an applicant or employee.)
• For the underwriting of insurance as a result of an application from a consumer. [Section 604(a)(3)(C)]
• When there is a legitimate business need in connection with a business transaction that is initiated by the consumer. [Section 604(a)(3)(F)(i)]
• To review a consumer's account to determine whether the consumer continues to meet the terms of the account. [Section 604(a)(3)(F)(ii)]
• To determine a consumer's eligibility for a license or other benefit granted by a governmental instrumentality required by law to consider an applicant's financial responsibility or status. [Section 604(a)(3)(D)]
• For use by a potential investor or servicer--or current insurer--in a valuation of, or an assessment of, the credit or repayment risks associated with an existing credit obligation. [Section 604(a)(3)(E)]
• For use by state and local officials in connection with the determination of child support payments or modifications and enforcement thereof. [Sections 604(a)(4) and 604(a)(5)]

In addition, creditors and insurers may obtain certain consumer report information for the purpose of making unsolicited offers of credit or insurance.

The following states have implemented their own laws concerning permissible purposes, many of which conform to federal law: Arizona, California, Colorado, Georgia, Kansas, Maine, Maryland, Massachusetts, Minnesota, Montana, Nevada, New Hampshire, New Jersey, New York, Texas, Virginia and Washington. Several other states have additional laws that relate to the FCRA.

In summary, the basic principle governing access to consumer reports is that actions authorized or initiated by the consumer are generally permitted, while unauthorized uses or disclosures are prohibited. Specific exceptions to the general rule have been made to accommodate public interests (alimony, licensing, court orders, etc.).

It is recommended those obtaining background information be thoroughly familiar with FCRA provisions and the permissible purposes for obtaining consumer reports, as well as how these regulations apply to their own specific circumstances. To fail in providing such policies is to incur needless legal risks. *

Barry Nadell is president of InfoLink Screening Services Inc. in Chatsworth, Calif., a nationwide provider of background screening and drug testing programs. The company provides the latest online technology to request, review and archive reports via its secure website at www.InfoLinkScreening.com or (800) 990-HIRE (4473).

Monday, February 23, 2004

InfoLink Screening Services is a nationwide provider of pre-employment background checks, employee screening, drug testing and additional screening solutions.